The Opportunity

Fredericton, NB
Information Technology

NBCC is currently seeking a dynamic and competent individual for the position of Business Systems Analyst working at our Corporate Office location in Fredericton. This is a one-year Term position, to March 2019, with the possibility of extension or becoming regular.

Our College is committed to transforming lives and communities. When you work at NBCC, you are a valued team member of a community of leaders who are driven by learning excellence and by our important role in social and economic development.

What you'll do


Reporting to the Manager of Enterprise Applications, as a member of the SIMS (Student Information Management System) team, you will be responsible for providing functional support and troubleshooting within PeopleSoft Campus Solutions. This is performed through project assignments, application upgrades and operational support for the various modules within Campus Solutions.

Specifically your duties will include undertaking the review of business processes in conjunction with current system users, including workflow analysis and functional process charts to identify process improvements; documenting the current and desired state of processes noting the size of the change and the stakeholders affected; conducting cost benefit analyses; participating in the upgrade of current systems, identifying impacts on users and process changes associated with upgrades; patch testing and documentation; performing data “audits” to ensure data integrity is maintained; developing plans and strategies for implementation of new modules and functionality, including designing and configuring modules and new features; developing training material on any system changes and delivering training to users; and other related duties as assigned.

The successful candidate will be flexible and a quick learner, with an ability to manage and track a large number of details and facts and understand how each detail will fit into the ‘big picture’. He/she will also be adept at working in a fast-paced, high volume environment, evaluating problems accurately, and displaying sound judgment including risk assessment and timely escalation, and meeting critical deadlines. Strong customer service, troubleshooting, verbal and written communication skills are also essential to success in this role.

What you'll need


Required qualifications for this opportunity include a two-year diploma in information technology or business with seven years of related experience; OR a degree in computer science or business with five years of related experience. Related experience must include relational databases, business analysis tools and techniques, reporting tools and technical writing. The candidate must be willing to work occasional irregular hours, including weekends or evenings, and open to occasional travel to other NBCC locations around the province as required. As such, candidates must also possess a valid driver's license. Candidates must clearly demonstrate how they meet these qualifications on their resumes.

Written and spoken competence in English is required.

Please submit a sample of technical writing that you have done as part of your application.

Preference may be given to candidates with PeopleSoft Campus Solutions or other student administration applications, and to candidates who have experience working in a post-secondary environment.

Other combinations of education and experience may be considered as equivalent. Subject to competition response, the minimum qualifications may be raised.

All applicants must be eligible to work in Canada at the time of application. This competition may be used to fill future vacancies at the same level. We promote an equal opportunity work environment.

We're looking for

Core Skills

Customer Service Result Oriented Functional Testing Flexibility Analytical Business Workflows Business Applications Big-picture Thinking Attention to detail Technical Documentation

A little bit about us

New Brunswick Community College (NBCC)

With six Campuses across the province, New Brunswick Community College (NBCC) transforms lives and communities across New Brunswick and contributes to the social and economic prosperity of our province.

Why work with NBCC?

  • You want to make a difference. By working at NBCC, you can support students in achieving their educational and career aspirations, help meet the needs of employers and contribute to stronger communities across New Brunswick.
  • You want to belong to something bigger. NBCC welcomes the individual experiences and perspectives of our learners, our staff and our partners. We nurture a culture of belonging where everyone feels valued and has opportunities to add value. NBCC is an equal opportunity employer building a dynamic team that is representative of the communities and industries that we serve. 
  • We're one of the best places to work in Atlantic Canada. For three years in a row, we have been named one of Atlantic Canada's Top Employers because of our commitment to families, community service and employee engagement. This includes, paid time off to volunteer, comprehensive benefits packages and professional development opportunities.

Are you interested?

Work With Us

NBCC offers a comprehensive compensation and benefits package that includes a competitive salary for this position ranging from $1,876 to $2,615 bi-weekly. This position is a unionized position where the terms and conditions of employment are in accordance with the New Brunswick Union of Public and Private Employees – Information Technology collective agreement for the College.

Interested candidates must submit a detailed resume by March 19, 2018. All applications will be acknowledged upon receipt.