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The Opportunity
Do you enjoy meeting others and find yourself regularly attending social events? Do you understand the impact of a great brand? Are you engaging and friendly, yet professional? If so, our Brand Ambassador position could be perfect for you. We want someone who will have fun in this role, and who actually believes in our brand and services.
The Brand Ambassador will spend the majority of their time interacting with our customers and potential partners on the phone, online, and in-person. Your primary task is to ensure our brand is consistently displayed and accessible to our target market. You would work to ensure our brand is viewed positively. Like to travel? The Brand Ambassador role requires you to attend various social events, such as networking events, industry trade shows, job fairs, and other social gatherings around North America.
Depending on your experience and communication skills, there may be an option to work remotely. This is subject to manager approval.
Up for the challenge? Read on!
Timeline:
- Planned start date is early January 2018.
- Requires availability of 37.5 hours a week, typically weekdays. Standard hours are 9:00 am - 5:00 pm; however will vary as needed when social events are outside of business hours.
What you'll do
Responsibilities
In this role, you will initially report to the C.O.O. as we build our Marketing team. Responsibilities will include:
- Engaging with prospective and existing customers in a professional and friendly manner
- Representing our brand at promotional events and other marketing initiatives
- Acting as a subject matter expert for our brand
- Communicating with potential partners
- Responding to customer questions and concerns in-person, by phone, and via social media
- Promoting our brand via our social media accounts
- Recording customer feedback and relay them to the marketing team
- Attending events outside of office hours
- Other duties as required
What you'll need
Qualifications
Experience: 1 or more years experience in a similar role.
- Post-secondary education focusing on Business, Marketing, or Public Relations
- Strong interpersonal skills and a friendly, warm personality
- Valid driver’s license and own form of transportation
- Ability to work on a variable schedule
- Strong organizational skills
- Ability to work independently
- EdTech or Learning Management System (LMS) experience considered an asset, but not necessary
We're looking for
Core Skills
Look for yourself
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A little bit about us
LearnNorth Inc
LearnNorth Inc. is a global leader in EdTech (Education Technology) support services for digital learning schools and digital learning content providers. Our tech-savvy team is based in Canada. We offer staff augmentation or project outsourcing for Learning Management Systems (LMS) related initiatives. We have over twenty years of experience in the EdTech market, using a wide variety of LMS platforms like Blackboard, Brightspace, Buzz, Canvas, Educator, itslearning, Moodle, and Schoology. Staff augmentation allows our clients to quickly grow your team to cover a variety of additional skills required to support your initiative. Project outsourcing allows our clients to execute an entire project using LearnNorth resources and managed by one of our Project Managers. Here is an overview of our services.
COURSE BUILD SERVICES Do you have already-scripted content that needs to be built in your LMS or developed content that needs to be loaded into your LMS. Our team can take on the course building role for you or supplement existing team members.
COURSE MIGRATION SERVICES Is your organization moving to another LMS and short on time, resources, or expertise? Our team can move your online courses for you. Included in the service is full side-by-side quality assurance review prior to delivery, to verify content and functionality.
COURSE DEPLOYMENT SERVICES Are you an online education organization that licenses your online courses to customers of your own? Our team can deploy your courses to your customer's LMS on your behalf. We can even provide ongoing course maintenance support to your customer after deployment if needed.
QUALITY ASSURANCE SERVICES Our team can complete a full functional quality assurance check customized to suit your requirement. We work with you to define a checklist prior to engagement. QA includes a full-click through, verifying that each element functions as designed and meticulously logging all defects. Once each defect edit is made, another team member will verify the functionality before the defect is marked as resolved.
Are you interested?
Work With Us
We've got a great team of 13 permanent employees and in peak work periods we increase our employee count to ~20. We work together to meet client deliverables. Attention to detai is critical. The quality of your work must be as important to you as it is to our client!
Successful applicants are subject to a Criminal Record Check (CRC) and require a valid passport for travel to the USA.
If you want to learn lots & gain valuable online education experience, submit your application now!