Emergency Medical Care Inc. (EMC)

POSITION RESPONSIBILITIES

Reporting to the Manager of Billing, the incumbent is responsible to assist with the day-to-day preparation of patient ambulance bills, per the Ambulance Fee Regulations set by the Province of Nova Scotia, as well as follows up on all patient inquiries, prepares invoice adjustments, determines billing rates, processes payments and completes all functions related to patient accounts.

• The position entails, but is not limited to the following:Review and processing of Patient Care Records in ePCR/Siren
• Creating invoices related to ambulance services
• Handling the preparation, stuffing and mailing of all outgoing invoices
• Posting adjustments on patient accounts
• Noting phone calls and any actions taken on patient account
• Processing returned mail
• Handling the direct billing to Medavie Blue Cross
• Providing high-quality customer service for a large volume of billing inquiries
• Process payments in Great Plains from all sources: mail, phone, online bank payments, etc.
• Keep accurate records of patient accounts as well as all accounts receivable information
• Posting and processing accounts payable invoices for payment
• Ambulance Fee Assistance Program collection of data, filing and noting of accounts
• Assist with collection duties as required
• Provide relief coverage for EMC Receptionist

QUALIFICATIONS

Education & Experience:

• Minimum education should be Grade 12. Business degree or diploma from a post-secondary institution is preferred.
• One to two years in an office environment, including data entry and billing/accounting experience.
• Collections experience considered an asset.

Knowledge & Skills:

• Ability to learn quickly and effectively use various computer billing and reporting systems such as Microsoft Office and other accounting software.
• Possesses a high level of professionalism and interpersonal skills in dealing with individuals.
• Demonstrate superior conflict resolution skills: balances assertiveness and sensitivity.
• Strong analytical and organizational skills.
• Effective oral and written communications.
• Knowledge and/or expertise in finance and accounting preferred.
• Ability to maintain confidential records and information.
• Experience with Great Plains software an asset.

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness.

EMC falls under the Nova Scotia provincial protocol for mandatory COVID-19 Vaccination. In accordance with this mandate, subject to any approved accommodation, all new employees hired or existing employees (applying for new positions) will be required to be fully vaccinated against COVID-19. For clarity, "fully vaccinated" means 14 days or more after receiving the number of doses or a combination of doses of a vaccine approved by Health Canada or local public health agencies in the jurisdiction in which they will be employed.

Our goal is to be a diverse workforce representing the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates, including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, and persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.

If you are interested in this position and would like to be a part of a high-performing organization, please submit your cover letter and resume. Posting will stay open until the position is filled.

EMC thanks all applicants for applying however only those selected for an interview will be contacted.