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The Opportunity
20 hrs a week - Monday to Friday 4 hr shifts (Morning)
Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) division and the Department of Health and Wellness. As well, EMC operates TeleHealth 811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health.
EMC delivers a high-quality pre-hospital care program and Telehealth service to Nova Scotians each and every day. We achieve this through the more than 1,400 employees who work with us including highly-trained paramedics, nurses, medical communication officers and support staff.
Reporting to the Supervisor, Finance the Billing Administrator is responsible to assist with the day-to-day preparation of patient ambulance bills, per the Ambulance Fee Regulations set by the Province of Nova Scotia, as well as follows up on all patient inquiries, prepares invoice adjustments, determines billing rates, processes payments and completes all functions related to patient accounts.
What you'll do
Responsibilities
- The position entails, but is not limited to the following:
- Review and processing of Patient Care Records in ePCR/Siren
- Creating invoices related to ambulance services
- Handling the preparation, stuffing and mailing of all outgoing invoices
- Posting adjustments on patient accounts
- Noting phone calls and any actions taken on patient accounts
- Processing returned mail
- Handling the direct billing to Medavie Blue Cross
- Providing high quality customer service for a large volume of billing inquiries
- Process payments in Great Plains from all sources: mail, phone, online bank payments, etc.
- Keep accurate records of patient accounts as well as all accounts receivable information
- Posting and processing accounts payable invoices for payment
- Ambulance Fee Assistance Program collection of data, filing, and noting of accounts
- Assist with collection duties as required
- Provide relief coverage for EMC Receptionist
What you'll need
Qualifications
Education & Experience:
- Business degree or diploma from a post-secondary institution is preferred.
- One to two years in an office environment, including data entry and billing/accounting experience.
- Collections experience considered an asset
Knowledge & Skills:
- Thorough working knowledge of computer programs such as Microsoft Office and accounting program Microsoft Great Plains or other Accounts Receivable software.
- Effective oral and written communications.
- Demonstrate superior conflict resolution skills: balances assertiveness and sensitivity
- High level of professionalism
- Possesses interpersonal skills in dealing with individuals and teams.
- Proven and effective customer service telephone skills.
- Ability to learn quickly and effectively use various computer billing and reporting systems.
- Strong analytical and organizational skills
- Knowledge and/or expertise in finance and accounting preferred.
- Ability to maintain confidential records and information.
- Leads by example and practices good time management.
- Accounting knowledge, an asset.
A little bit about us
Emergency Medical Care Inc. (EMC)
Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness.
Are you interested?
Work With Us
Our goal is to be a diverse workforce that is representative of the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.