BioScript Solutions

At BioScript Solutions, we're committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada, we've grown into a national network of 13 pharmacies, 100+ Coverdale Clinics, and comprehensive patient support programs (NavieGo) that serve thousands of people across the country. And together, with our third-party logistics and A&D Wholesale operations, we're proud to be a Canadian leader in specialty health care.

Your future starts here

Reporting to the AccessLink Manager, this role is responsible for undertaking the management of specific projects or cases that are assigned to them regarding patient reimbursement and coordination for AccessLink. The Field Reimbursement Specialist is responsible for overall management of their patient cases.

How you will make an impact

• Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;
• Travel for on-site clinic visits and work will be required for a minimum of one day a week, with the possibility of working up to 5 days per week on-site, depending on clinic request.
• Must be able to work from different clinic locations and with different physicians as requested and as needed.
• Acting as a Primary point of contact for physicians (within their geographic area) to enroll patients into an AccessLink managed program;
• Establishing and maintaining a strong, trusting relationship with assigned clinics and physicians;
• Coordinate with dispensing pharmacy and injection training sites once funding has been obtained;
• Acquire in depth knowledge of public / private and federal funding mechanisms;
• Assisting physicians and/or their staff to complete all relevant Patient Support Program forms (enrolment, consent, prescription, etc.) and all relevant drug reimbursement forms;
• Acting as the main resource for AccessLink to request missing or additional information from respective physician offices, pharmacies, and/or other Health Care providers;
• Responding promptly and professionally to physician enrolment requests;
• Responding proactively and upon AccessLink's request to facilitate paperwork required for patient reimbursement renewals;
• Responsible to report any patient safety information as per adverse event reporting requirements;
• Able to participate in continual education on evolving medications through monthly information sessions, conferences or lunch and learns; and,
• Able to work rotating shifts Monday through Friday, covering the hours of 8am – 8pm EST (9am – 9pm Atlantic) or local clinic hours. If assisting remotely, must be able to work from 9:00 am to 5:00 pm local clinic time.
• Any other required tasks and responsibilities.

What you'll bring to our team

• Bilingualism in English and French is required;
• Prior experience in a reimbursement role is a strong asset;
• Ability to handle a high caseload in a fast-paced, changing environment;
• Experience in biologics will be considered an asset;
• Experience in healthcare, pharmaceutical, or insurance industry is an asset;
• Minimum of 2 years experience in customer/client service environment;
• Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel);
• Professional/courteous/efficient telephone manner;
• Proven ability to organize time, set priorities, and multi-task in order to meet various competing work deadlines;
• Strong communication and interpersonal skills;
• Ability to work independently and in a team environment;
• High attention to detail;
• Ability to resolve issues effectively and efficiently; and,
• Valid Driver's license and reliable vehicle as there will be travel for on-site clinic visits.

With one tree planted for every new hire, why not start your new job on a green foot and help us lower our carbon footprint.

Job Status: Part Time, Temporary with potential of renewal

Job Location: Moncton, NB

Application Deadline: May 12, 2023

Our commitment to our team, our patients, and our community

BioScript Solutions supports public health guidelines and recommendations regarding COVID-19 vaccines. As such, any offers of employment will be contingent on the candidate's acceptance to comply with our COVID-19 Vaccination Policy.

As one of Canada's Best Managed Companies, we offer a competitive total rewards package and paid time off to volunteer. From donation programs and local community engagement activities, to national charitable and environmental initiatives, our team's passion for creating change extends from patient care to community care.

We're proud to be an equal opportunity employer. As a people-centric organization, we're committed to fostering a culture free of discrimination, and providing a safe space for all team members to express their individuality. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.

We encourage and accept all applications, however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at [email protected].

Let's Talk

If you're looking for a collaborative and dynamic workplace where you can bring and be your best, apply now and join our #BestTeam