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The Opportunity

Dartmouth, NS
Skilled Trades and Labour
Experienced
Full-time
Competition Number: 03-2509

Atlantic Lottery (AL) is seeking an Asset Repair Technologist located in Dartmouth, NS.

As one of our Asset Repair Technologists, you will be responsible for the overall advanced assessment of defective AL peripherals which flow through the central depot store location, performing both major and minor repairs and preventative maintenance as required. Additional responsibilities include failure/repair data analytics and reporting for the development of training protocol and proactive maintenance/procurement strategies.

Posting Closes: June 20, 2024

What you'll do

Responsibilities

Electronic Asset Repair and Refurbishment:

  • Lead in the creation and on-going maintenance of specific troubleshooting work instructions designed to standardize approaches to asset testing, repair and ongoing preventative maintenance repairs.
  • For minor and major asset defects, develop and document work instruction protocols which includes consistent testing, troubleshooting and repair (where possible) which flow through the depot center.
  • Using established work order management system, complete all daily bench level work orders ensuring all depot repair activity is entered in an accurate and real-time fashion.
  • Seek out opportunities to standardize and optimize workflow between depot center, warehouse operations and field operations by impacting work-space layout and providing advice on optimizing operational flow.
  • Represent Depot Operations as a technical lead for key technology vendors relations ensuring hardware maintenance procedures and documentation align with manufacturer's recommendations.
  • Maintain a well-organized, consistently clean work area, clear of obstructions causing possible safety issues for those working in and/or visiting the area.

Data Analytics and Training:

  • Using established work order management system, develop and execute regular reports on hardware failure and repairs.
  • Analyze and present data to identify opportunity for proactive maintenance, procedural changes or part procurement strategies.
  • Analyze and present data to identify training opportunities for field/depot staff.
  • Develop and action training strategies including but not limited to in depot training, remote one on one training and streamed video training.
  • Perform follow up analysis on impact of training initiatives.

Health & Safety:

  • Act as a safety ambassador for the Logistics group ensuring all established safety procedures are followed in the depot/warehouse operations.
  • As outlined in established safety protocols, ALWAYS wear approved Personal Protective Equipment (PPE).
  • Ensure the depot and warehouse work area, including all equipment is free of safety obstructions through regular inspections.
  • Mentor team members on the safe handling of electronic devices and testing protocols.

What you'll need

Qualifications

Education and Experience:

  • College Diploma - Electronic Engineering Technologist program, or equivalent.
  • Minimum of 2 years' experience in Asset Repair.
  • CompTIA A+ Certification.
  • In-Depth Knowledge of Mechanics and strong mechanical reasoning skills.
  • Knowledge of Computer Systems and Electrical Engineering.
  • Must be 19 years of age or older to apply.
  • Must reside in Halifax Regional Municipality (HRM).

Professional Skills:

  • Strong mechanical aptitude.
  • Advanced computer skills with emphasis data analytics.
  • Ability to learn quickly.
  • Strong organization and documentation skills.

Assets:

  • Advanced Knowledge of AL and/or related gaming technologies

AL Benefits:

  • Extended health coverage that includes medical, dental, and vision.
  • Basic life insurance and disability.
  • Defined Benefit Pension Plan.
  • Three weeks of vacation annually (pro-rated) and 13 paid statutory holidays. Plus, we have a vacation purchasing program.
  • Wellness Support: Wellness programs focused on physical and nutritional health (and more), 3 paid personal care days and a 24/7 Employee & Family Assistance Program.
  • Two volunteer days per year.
  • Career advancement opportunities.

Recruitment Process: The last couple of years has accelerated change across our workplace, including our hiring practices! As a result, throughout your application process, you may be asked to connect with us virtually, and may not be required to meet in-person. All interviews are conducted in English, our working language, unless otherwise stated.

Internal Employees: Internal Employees interested in this opportunity must be in "good standing," which includes meeting expectations on their last performance review. Performance improvement plans, disciplinary action, attendance, mandatory training, and other performance related items will also be taken into consideration when determining the applicant's "good standing" status.

We're looking for

Core Skills

CompTIA A+ Certification A+

A little bit about us

Atlantic Lottery

Our players have been having fun and "dreaming big" since 1976 when Atlantic Lottery started offering lottery games on behalf of the governments of Nova Scotia, New Brunswick, Newfoundland and Labrador and Prince Edward Island. The game options have grown and changed over the years and so has our workforce! Today's Atlantic Lottery has more than 600 employees, who are the heart and soul of our business. We offer everything from dare-to-dream draw games to online bingo; breakopen tickets to sports wagering; and games in social settings and on the internet. With games come winners - big and small wins every day - but the best thing about lottery games is that when you choose to play with us, everyone benefits. 100% of our profits go back into our communities. That feels good! #ProudToBeAL

We are proud, gritty, community-minded, and punch above our weight. Being Atlantic Canadian means that we work hard and we know how to have fun. It also means that we genuinely care for each other as co-workers, neighbours, and friends.

Your best life is waiting in Atlantic Canada. At Atlantic Lottery, we have many roles that allow you to work from any of our four Atlantic provinces. Explore living East:

Are you interested?

Work With Us

We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodations), please let us know and we will work with you to meet your needs.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. Please note that the successful candidate will be subject to reference and criminal/educational background checks prior to employment.