The Opportunity

Halifax, NS
Can work Remote
Financial Services
Full-time - Permanent

We are seeking an experienced Applications Analyst to support with the development,
maintenance and monitoring of Butterfield's Core and Digital Banking applications. Reporting
to the VP, Group Applications and working closely with the broader Group Information
Technology team, this role will provide a variety of support services, including application
change, configurations, integration to the Oracle Banking Applications.

Information Technology covers a wide range of responsibilities at Butterfield including oversight of
the Bank's entire technology infrastructure, software development and maintenance to facilitate
online product development and efficiencies as well as management of the website and intranet
platforms. IT also plays a critical role in ensuring the Bank's systems are kept safe and secure from
cyber criminals.

What you'll do


• designing business processes and workflow strategies for the management, access and
retrieval of data
• providing Level-2 support for Core and Online Banking Payment solutions application
• co-ordinating implementation activities between internal and external stakeholders
• creating and maintaining technical documentation to facilitate new integration requirements
• building design artifacts with input from developers for outcomes to be enabled in a verifiable
• conducting analysis and making recommendations for potential solutions, tools and
approaches to deliver the desired system capabilities
• working directly with the Business and other stakeholders to provide technical and functional
support for their day-to-day operations of FLEXCUBE, OBDX and Oracle Banking Applications
• identify, research, resolve technical issues, in close conjunction with vendors
• creating and maintain documentation for Butterfield's E-Payment systems and processes
• drafting and defining the scope for test plans and perform end-to-end testing to ensure the
quality of the project's deliverables
• working in relation with the other Bred-IT Teams (Network, Infrastructure, Core-Banking)
• working closely with and providing updates to business stakeholders and subject matter
experts, technology colleagues, consultants and vendors to ensure timely and efficient
completion of project deliverables
• reviewing, analysing, streamlining and documenting business processes and operational
• planning, organise and prioritise a variety of projects and multiple tasks in an effective and
timely manner

What you'll need


• post-secondary education coupled with a minimum of four years' experience in applications
implementation, testing and support with at least two years' experience working with Oracle
Banking Applications
• understanding and knowledge of banking concepts and core-banking applications. Knowledge
of Corporate and Retail Banking would be advantageous
• the technical skills and ability to be able to work with vendors and investigate applications in
• experience with Oracle Database and Java
• effective time management and organisation skills with the ability to multi-task in a busy
timeline driven environment
• exceptional communication and interpersonal skills with the ability to establish and maintain
effective working relationships with internal and external partners providing ongoing
communication and progress updates

A little bit about us

Butterfield Support Services (Halifax) Limited

Our Vision

To be the leading independent offshore bank and trust company

Our Mission

To build relationships and wealth

Our Values

Approachable - Collaborative - Empowered - Impactful


Butterfield is a full-service bank and wealth manager headquartered in Hamilton, Bermuda, providing services to clients from Bermuda, the Cayman Islands, Guernsey and Jersey, where our principal banking operations are located, and The Bahamas, Switzerland, Singapore and the United Kingdom, where we offer specialized financial services. Banking services comprise deposit, cash management and lending solutions for individual, business and institutional clients. Wealth management services are composed of trust, private banking, asset management and custody. In Bermuda, the Cayman Islands and Guernsey, we offer both banking and wealth management. In The Bahamas, Singapore and Switzerland, we offer select wealth management services. In the UK, we offer residential property lending. In Jersey, we offer select banking and wealth management services. Butterfield recently established a Support Services Centre in Halifax, NS. Butterfield is publicly traded on the New York Stock Exchange (symbol: NTB) and the Bermuda Stock Exchange (symbol: NTB.BH).

Butterfield in Halifax

Butterfield Support Services (Halifax) Limited provides centralized, shared services and support to the Butterfield Group in the areas of Finance and Accounting, Human Resources, Information Technology, Operations, Client Services, and Compliance. Our team in Halifax is expanding to meet the growing and diverse needs of our businesses globally.

Why Butterfield?

With more than 1,200 financial services professionals across ten international jurisdictions, the Butterfield experience is enhanced by robust learning and development opportunities, and comprehensive benefits. We provide a respectful environment where we value the diversity of our employees and the talents and experiences they bring to work. With a 160-year tradition of service excellence we empower individuals to achieve their potential and make a positive impact on our business, our clients and our communities.

To learn more about the Butterfield Group please visit