New Brunswick Community College (NBCC)

Working within the overall Registrar's Office as part of the Admissions and Recognition of Prior Learning Team, the Admissions Specialist position is responsible for providing front line service to applicants and other College stakeholders, as well as assistance to Admissions Officers in processing student applications.

This position is responsible for the management and organization of application files and general admission inquiries within the NBCC Admissions Team and is accountable to the Associate Registrar, Admissions. Ensuring timely responses to application inquiries and managing the documents required for the completion of admission files is an integral part of the admissions process. This position plays an important role in ensuring the efficient and timely processing of NBCC admission decisions.

What you will be working on:

• Providing outstanding customer service to prospective and current applicants, in person, by phone, via online platforms such as Microsoft Teams, and through email. Co-ordinate communication with applicants, ensuring all required documentation is sent.
• Effective and timely communication with applicants; ensuring all required documentation is received and is consistent with NBCC's admission requirements and selection criteria.
• Processing applications and supporting documentation in preparation for applicant review by Admissions Officers.
• Daily collaboration with Admissions Officers to resolve questions, concerns, errors, issues or any outstanding matters regarding applicant files.
• Accurate entry and adjustment of applicant information and status in relevant Student Information Systems.
• Other related duties

What we are looking for:

• A post-secondary diploma in a related field with relevant experience; or an equivalent combination of education and experience.
• Preference will be given to candidates with 1-year post-secondary program in a related field and a minimum of 3 years of recent and related work experience; OR 2 years post-secondary program and 2 years of recent and related work experience.
• Preference will be given to candidates with related experience within an educational environment using an integrated on-line system preferably within a Registrar's Office.
• Knowledge of post-secondary admission/registration policies and procedures.
• Ability to work productively in both a remote/virtual independent environment, while being an active member of a team-based environment.
• Demonstrated ability to operate a variety of software, comprehensive knowledge of O365 and Microsoft Teams. Experience with Oracle, Cherwell, or other database management systems.

Candidates must clearly demonstrate how they meet these qualifications on their resumes.

Other combinations of education and experience may be considered as equivalent. Subject to competition response, the minimum qualifications may be raised.

With six Campuses across the province, New Brunswick Community College (NBCC) transforms lives and communities across New Brunswick and contributes to the social and economic prosperity of our province.

Why work with NBCC?

• You want to make a difference. By working at NBCC, you can support students in achieving their educational and career aspirations, help meet the needs of employers and contribute to stronger communities across New Brunswick.

• You want to belong to something bigger. NBCC welcomes the individual experiences and perspectives of our learners, our staff and our partners. We nurture a culture of belonging where everyone feels valued and has opportunities to add value. NBCC is an equal opportunity employer building a dynamic team that is representative of the communities and industries that we serve.

• We're one of the best places to work in Atlantic Canada. For seven years in a row, we have been named one of Atlantic Canada's Top Employers because of our commitment to families, community service and employee engagement. This includes, paid time off to volunteer, comprehensive benefits packages and professional development opportunities.

What is in it for you?

• Comprehensive compensation and benefits package that includes a competitive annual salary: $1,472.00 to $1,776.00 bi-weekly.
• Become a member of the New Brunswick Public Service Pension Plan.
• Opportunities for professional development and training.
• NBCC's supports the wellbeing of its employees we provide free access to an Employee and Family Assistance Program (EFAP) and services.
• Paid sick and vacation leave.
• Volunteer leave.

This is a unionized position where the terms and conditions of employment are in accordance with the New Brunswick Union of Public and Private Employees collective agreement (Administrative and Program Support Services Group) for the College.

All applicants must be eligible to work in Canada at the time of application. This competition may be used to fill future vacancies at the same level.

The New Brunswick Community College (NBCC) is committed to being flexible in its operations and to the wellbeing of its employees. This includes considering reasonable requests for alternative work arrangements, when feasible, to meet the changing needs of the College and its students. In order to ensure our student needs are met, flexible work arrangements cannot extend beyond the New Brunswick border. NBCC employees must be living in a location that is a reasonable distance from one of our seven work locations around the Province.

We promote an equal opportunity work environment.

All interested candidates must submit a detailed application and resume online, by October 4, 2022. All applications will be acknowledged upon receipt.