Discover

The Opportunity

Grand Bay-Westfield, NB
Administrative
Experienced
Full-time

The Chapman Group is happy to support our client with this recruitment.

Rising Tides works with individuals, couples, families and groups to beter navigate the challenges of contemporary life. Their expert counsellors work with people dealing with unresolved pain and draw from trauma focused therapy options to relieve conditions such as anxiety, depression, trauma, chronic pain, disability, substance use, grief and loss and behavioural issues. They work with multi disciplinary partners to creae a structured, unique healing plan for each of our clients.

Rising Tides is looking for their next Administrative Assistant for the Grand Bay-Westfield Office.

The Administrative Assistant will be responsible for maintaining client service and maximizing efficiency through adminstrative support to the in-house counsellors. This role will also be responsible for launching the Rising Tides social media footprint across multiple platforms. This is a take initiative type role, perfect for someone who has high attention to detail and a drive for success.

What you'll do

Responsibilities

  • Respond appropriately to all inquiries whether by telephone, email or online.
  • Receive and communicate information with exceptional customer service.
  • Coordinate and schedule appointments, maximizing efficiency, for the team.
  • Implement Rising Tides social media presence on multiple platforms.
  • Proofread assessment reports (reviewing style and grammar).
  • Process client insurance claims to multiple insurance providers
  • Coordinate programs and workshops delivered in-house

What you'll need

Qualifications

  • High school graduation with some business-related post-secondary education.
  • Written and verbal proficiency
  • Exceptional communication skills in-person, on the telephone and by e-mail.
  • Highly client / customer focused.
  • Ability to work fluently in Microsoft Office, Outlook, Word, Excel, Power Point.
  • Self starter with high energ and initative for success
  • Professional.attitude with confidentiality

We're looking for

Core Skills

Client Service Oriented Confidentiality Phone Etiquette

A little bit about us

The Chapman Group

We are happy to support our client with this recruitment.

Are you interested?

Work With Us

Rising Tides has a reputation for providing superior health services that positively impacts clients' lives. They provide an exceptional, collaborative environment, where team-members expertise is respected and collectively aligns to make a positive difference.