The Opportunity

Halifax, NS
Education and Training

Mount Saint Vincent University is strongly committed to fostering diversity and inclusion within our community and encourages applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities, and other groups that would contribute to the diversification of our campus. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify in their application materials. All qualified candidates are welcome to apply; however, priority will be given to Canadian citizens and permanent residents.

Accessibility Services at Mount Saint Vincent University invites applications for the term contract position of Accessibility Support Officer.

Classification: Full-time, 1 Year Term Contract Position
Starting Salary: $45,673 per annum
Start Date: June 1, 2023

Application Process

If you require an accommodation at any time during the application process, please let us know.

Applications should include a cover letter and resume. This competition closes on May 26, 2023.

What you'll do


Reporting to the Manager, Accessibility Services, the Accessibility Support Officer (ASO) is responsible for coordinating the Testing Centre and schedule for students with disabilities who require accommodations, training and supervising proctors, assisting with technology requirements, accessibility supports (notetakers, tutors), accessible educational materials, faculty support, and assisting with projects and services of the Accessibility Services department.

The ASO is responsible for demonstrating excellent communication, interpersonal skills and a high level of student service. Must demonstrate excellent computer skills, and the aptitude to learn new technology and programs; experience using various assistive technology programs and devices is preferred. This role requires excellent organizational skills, time management, attention to detail and the ability to manage stress when dealing with complex situations. The ability to exercise judgement and discretion when handling confidential and sensitive information as well as ensuring access to secure documents and materials. Also required is a demonstrated ability to build, foster and maintain positive professional and team-based relationships.

What you'll need


The ideal candidate will have a minimum of a college diploma (an undergraduate university degree is preferred), a minimum of one year of directly related experience in a service environment (Post-Secondary and/or student services preferred) and experience supporting individuals with disabilities. Demonstrated communication, organization and ability to manage multiple tasks with a high degree of initiative for bringing tasks to completion. Candidates must be proficient in the use of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and general office environments including an aptitude for, or previous experience, using business enterprise systems such as SharePoint and Colleague.

We're looking for

Core Skills

Relatonship Building Customer Service Excellent communication skills Advanced computer skills Excellent time management skills Excellent organizational skills

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A little bit about us

Mount Saint Vincent University

Recognized as a leader in distance and experiential learning, and based on a strong tradition of social responsibility, Mount Saint Vincent University takes a personalized approach to education to nurture socially responsible global citizens. Founded in 1873, the Mount has been nationally recognized for having one of the lowest student-to-professor ratios, for providing students early access to valuable research opportunities, for its legacy in the advancement of women, and for facilitating critical advancements in food security, healthy aging, literacy, and childhood development. The Mount believes that our people are our foundation and our relationships are built on respect and accountability. Please visit to learn more about us.