New Brunswick Community College (NBCC)

Reporting to the Head, Program Evaluation and Quality Assurance, the Academic Quality Assurance Review Coordinator plans, coordinates and performs the analysis of academic quality review submissions pertaining to the Academic Quality Assurance Framework and overall mission of the College.

This role works collaboratively with academic departments in the collection of appropriate documentation to meet quality review and audit criteria. This role provides thorough analysis of documentation for conformance to quality assurance standards and audit criteria, identifies gaps and suggests alternative evidence.

The Academic Quality Assurance Review Coordinator is responsible for reporting review and audit findings to the academic quality assurance team. To align with NBCC's quality programming goals, strong analytical skills and a commitment to quality improvement are required.

In this role, you will:

• Review detailed documents and time-critical, sensitive and/or confidential information with accuracy.
• Analyze Strategic Program Review submissions and annual audit evidence, accurately and thoroughly.
• Critique evidence presented, requesting alternative evidence to meet requirements when needed.
• Assess program deficiencies during the review process and report findings.
• Responsible for identifying, reporting and tracking non-conformances.
• Prioritize to ensure multiple reviews are completed within prescribed deadlines as per established schedules.
• Consult with various departments to gather and/or suggest additional information regarding submitted documentation.
• Present quality review and audit findings to the Head.
• Responsible for maintaining quality assurance audit forms/checklists/spreadsheets.
• Organize and compile review and audit documentation required for the task.
• Collaborate to determine objectives for academic quality assurance committee meetings and actively participate in committee functions.

Education and Experience:

• Training or qualification in administration, education or other discipline related to the position.
• Training in and/or understanding of quality assurance, auditing, and continuous improvement processes.

Technical Skills:

• Ability to interpret and make recommendations based on data sets.
• Ability to think critically and suggest alternatives to meet quality requirements.
• Ability to manipulate large amounts of data.
• Ability to foresee deadlines and create necessary timelines for goal completion.
• Ability to follow guidelines, procedures, and written and oral instructions.

Professional Skills:

• Effective and courteous communication skills.
• Ability to work independently and effectively as part of a team, with both academic leaders, as well as administrative staff to accomplish assigned tasks.
• Ability to work with minimum supervision, show initiative and exercise sound judgment.
• Ability to use high-level discretion and maintain a high level of confidentiality.
• Demonstrated ability to multi-task and prioritize while respecting multiple deadlines.
• Strong commitment to quality and process-oriented workstyle.
• Strong attention to detail, organizational skills and professional integrity.

Assets:

• Prior experience working in a Post-secondary Education environment and assessment of quality documentation.
• Preference will be given to candidates who have a minimum of two years of recent and related experience.

Candidates must possess a valid Driver's License; travel will be required.

Candidates must clearly demonstrate how they meet these qualifications on their resumes.

Other combinations of education and experience may be considered as equivalent. Subject to competition response, the minimum qualifications may be raised.

With six Campuses across the province, New Brunswick Community College (NBCC) transforms lives and communities across New Brunswick and contributes to the social and economic prosperity of our province.

Why work with NBCC?

• You want to make a difference. By working at NBCC, you can support students in achieving their educational and career aspirations, help meet the needs of employers and contribute to stronger communities across New Brunswick.

• You want to belong to something bigger. NBCC welcomes the individual experiences and perspectives of our learners, our staff and our partners. We nurture a culture of belonging where everyone feels valued and has opportunities to add value. NBCC is an equal opportunity employer building a dynamic team that is representative of the communities and industries that we serve.

• We're one of the best places to work in Atlantic Canada. For seven years in a row, we have been named one of Atlantic Canada's Top Employers because of our commitment to families, community service and employee engagement. This includes, paid time off to volunteer, comprehensive benefits packages and professional development opportunities.

• A culture that is focused on nurturing a sense of belonging for all employees.
• A competitive salary range of $50,648.00 to $70,772.00 annually.
• Become a member of the New Brunswick Public Service Pension Plan.
• Opportunities for professional development and training.
• NBCC supports the wellbeing of its employees. We provide free access to an Employee and Family Assistance Program (EFAP).
• Paid sick and vacation leave.
• Volunteer leave.
• Tuition Reimbursement Programs (Employee: Tuition Reimbursement Program AND Family: Tuition Reduction Benefit - Spouse and Children).

All applicants must be eligible to work in Canada at the time of application. This competition may be used to fill future vacancies at the same level.

The New Brunswick Community College (NBCC) is committed to being flexible in its operations and to the wellbeing of its employees. This includes considering reasonable requests for alternative work arrangements, when feasible, to meet the changing needs of the College and its students. In order to ensure our student needs are met, flexible work arrangements cannot extend beyond the New Brunswick border. NBCC employees must be living in a location that is a reasonable distance from one of our seven work locations around the Province.

We promote an equal opportunity work environment.

All interested candidates are invited to submit a detailed application, with a resume, online by May 24, 2024. All applications will be acknowledged upon receipt.