Discover
The Opportunity
Student Services Advisor (PS3)
Education
Akerley Campus
Dartmouth, Nova Scotia
Department of Student Services
Auxiliary Position: Commencing approximately September 23, 2024 and ending approximately December 23, 2024
Application deadline is 11:59PM, August 15, 2024
Competition No. 2425-228
The salary scale for Professional Support 3 is based on twelve steps that range from $68,917.73 - $91,624.25. New Professional Support may receive up to a maximum of seven steps for relevant occupational experience which is $80,254.49 annually.
What you'll do
Responsibilities
What you will be doing…
You will be helping students make decisions, solve problems, and meet goals that maximize their college experience. You will work to engage and support a caseload of students - including prospective, transitioning-in, current, and transitioning-out students. You will be participating in events, activities, and interactions that support student growth and engagement.
For example, you will
- Assist students with program selection and information on the application process.
- Help students learn and make informed decisions regarding college policies and procedures.
- Assist students in planning how to meet financial commitments of college and navigating the bursary and scholarship opportunities.
- Meet with students to respond to questions or to provide supports to students facing challenges and make referrals to relevant community services when appropriate.
- Refer students to internal learning disability, and counselling supports.
You will be a member of campus and provincial Student Services and Advising teams, which provide a continuum of integrated services and opportunities to students. You will initiate and build partnerships with Academic Chairs and faculty in order to cooperatively provide services tailored to the unique needs and opportunities of students and programs.
What you'll need
Qualifications
Qualifications and Occupational Experience:
- The minimum educational qualification for this position is an undergraduate degree.
- You have a minimum of three years (full time equivalent) of recent and relevant occupational experience in student services or supporting adults in personal, academic, and/or career development.
- Occupational experience that includes working with adult learners in a post-secondary environment would be considered an asset.
- You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, E-mail, and PeopleSoft
- You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology to create an exceptional student experience
- You have experience supporting/providing service to students and prospective students
Relevant Skills and Knowledge
- You demonstrate a commitment to inclusion, diversity, equity, accessibility and anti-racism
- You possess excellent interpersonal skills that enable you to interact with a diversity of people and support resolution of issues
- You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction
- Your superb team working skills enable you to contribute positively to a team environment
- You have specific technical occupational knowledge and skill in supporting adult learners
- You are known for your problem solving and critical thinking skills
- You are a strong communicator
A little bit about us
Nova Scotia Community College
We value Diversity and Inclusion
The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons, Black/African Nova Scotians, members of racially visible communities, persons with disabilities, persons of a minority sexual orientation, gender identity and/or expression, and women. Applicants from these communities wishing to self-identify may do so by completing the online questionnaire within the application.
All NSCC positions are advertised every Tuesday and Thursday. To learn more about us and our hiring process, please follow this link.
Are you interested?
Work With Us
As a condition of employment, Professional Support employees at NSCC must complete a part-time adult education program delivered by NSCC. This adult education program is a significant investment on the part of NSCC in the learning and development of new employees. To achieve regular status; all probationary, full or part-time Professional Support employees of the College must successfully complete the program within their probationary period. Term full-time Professional Support employees whose term appointment is twelve or more months are also required to participate in this program.
Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.
NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Nikki Berrigan, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.