Nova Scotia Community College

What you will be doing…

Reporting to the Director of Enrolment and Registrar and working as a key partner in a joint leadership team in the Registrar's Office, the Associate Registrar - Admissions Operations (ARAO):

• Provides leadership in service delivery including all incoming and outgoing communication strategies, measurement of outcomes, process enhancement, web presence, self-service functionality and development of new strategies to enhance customer service in support of NSCC's Strategic Plan.
• Provides leadership, management, and supervision for Nova Scotia Community College's Admissions Office, including, but not limited to the following functions - database development and administration, enrolment reporting, advising, selecting, admitting, and communicating with both new-entrants and advanced-placement candidates.
• Works closely with stakeholders throughout the College to ensure consistency in best-practice for admissions, advising, high school and/or community outreach, and prospective student liaison.

Qualifications and Occupational Experience:

• The minimum educational requirements for this position is a Bachelor's degree in a relevant discipline such as Education, Business Administration, etc.
• Minimum of five years progressive experience working in an information provision (client-facing) field, preferably in a post-secondary educational environment
• At least three years of leadership experience at a supervisory/management level
• Proficient in windows-based computer applications including all Microsoft Office applications
• Demonstrated experience working with PeopleSoft
• Proven experience in the analysis and preparation of data and reporting
• Strong demonstrated facilitation and presentation skills
• Demonstrated ability to conceptualize and implement new programs
• Proven experience in managing projects, including financial aspects of project management
• Knowledge of client information management systems, along with familiarity with technology-based resources for student support
• Working knowledge of Nova Scotia's and other school systems and post-secondary institutions as related to admissions, records and student services.
• Successful experience in process design and in the delivery of excellent customer service.
• Demonstrated experience in preparing policies, procedures and staff training.
• Valid Nova Scotia driver's license

Relevant Skills and Knowledge:

• You demonstrate a commitment to inclusion, diversity, equity, accessibility and anti-racism
• Strong communication and public speaking skills
• Strong interpersonal skills
• Well developed problem solving skills to generate solutions and set direction
• Strong public relations and marketing skills
• Strong negotiation, organization, analytical and project management skills
• Fluency in use and understanding of information technologies
• Ability to direct and manage several functions simultaneously
• Ability to communicate to diverse populations
• Strong leadership and team building skills
• Demonstrated practice of promoting collaboration and collegiality
• Well developed human resource management skills
• Demonstrated leadership in teambuilding
• Ability to interface with clients and others to define needs. This includes solving issues as well as employing and encouraging creative problem solving.

We value Diversity and Inclusion

The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons, Black/African Nova Scotians, members of racially visible communities, persons with disabilities, persons of a minority sexual orientation, gender identity and/or expression, and women. Applicants from these communities wishing to self-identify may do so by completing the online questionnaire within the application.

All NSCC positions are advertised every Tuesday and Thursday. To learn more about us and our hiring process, please follow this link.

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Nikki Berrigan, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.