Nova Scotia Community College

Reporting on campus to the Manager of Student Services and functionally reporting to the Manager of Libraries and Learning Commons, you will:

• Lead the delivery and evaluation of Sydney Waterfront Campus library services. In this role, you will have the unique opportunity of leading the transition of the library from the Marconi Campus to the new Sydney Waterfront Campus.
• Work closely with staff and faculty to integrate library and learning commons services into campus and online programming. 
• Evaluate the information needs of students and faculty, plan programs and services that address them and monitor quality of service.
• Collaborate with Central Libraries and Learning Commons on college-wide and consortia initiatives and participate in working groups, committees, and projects to advance library and learning commons services and meet required standards. 
• Provide traditional and virtual reference services; assist clients with database searching techniques; design and deliver information and digital literacy instructional programs (online and in class) to students, faculty and staff; perform collection development and evaluation within budget guidelines; interpret and apply college-wide library policies; provide copyright advice and support; support open educational resource and research data management activities; and promote library and learning commons services to the user group. 
• Provide functional day-to-day oversight of campus library operations such as circulation, reference, collection development and access and document delivery; host events and activities in the library and learning commons including planning and logistics with other library and learning commons staff and campus teams; participate in training of library and learning commons staff and student assistants.
• Support and participate in student events, such as Orientation, Get Started, Open House, and Convocation. This role supports NSCC students, employees, and alumni as well as external library borrowers within library consortia and the broader community.

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a Master of Library and Information Studies (MLIS) from an ALA accredited program.

• You have a minimum of one year of recent and related occupational experience. Academic library experience would be considered an asset.

• You have strong demonstrated computer literacy skills including the Microsoft Office Suite.

• You have demonstrated a broad understanding and application of the variety of information resources and information literacy concepts and techniques applicable to post-secondary students and faculty.

• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology to create an exceptional student experience.

• You possess strong demonstrated experience with library applications, including library services platforms and discovery services; online databases; internet resources; LibApps (e.g., LibGuides).

• Experience in training/facilitation preparation, delivery and evaluation in online and in-person environments.

• Experience with Novanet and the Alma library services platform is considered an asset.

• Experience with copyright, open educational resources and research data management is considered an asset.

• Experience with alternate format texts (AFTs), text-to-speech software, accessibility features in desktop and web applications and equipment is considered an asset.

• Project management experience is considered an asset.

• Experience supporting/providing service to students and prospective students is considered an asset.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity, diversity, inclusion, accessibility, and anti-racism.

• You possess excellent interpersonal skills that enable you to interact with a diversity of people and support resolution of issues.

• You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.

• Your superb team working skills enable you to contribute positively to a team environment.

• You are known for your problem solving and critical thinking skills.

• You are a strong communicator.

• You possess excellent coordination skills specifically related to coordinating services, events and liaising with faculty.

• Ability to assist learners in troubleshooting technology issues including Microsoft Office365, learning management system, equipment, scanners and printers, etc.

• You have proven information management skills and abilities.

• You demonstrate a strong commitment to excellence.

• Ability to multitask and prioritize in a fast-paced environment using effective time management skills.

• Demonstrated professionalism and understanding of confidentiality.

• You are adaptable and flexible.

• You are dedicated to life-long learning to maintain currency in professional practice, emerging trends and technology.

• You show a strong commitment to community involvement including developing and maintaining relationships with external stakeholders such as public, school and university libraries; community literacy advocates; and professional associations.

• You have a demonstrated understanding of collection development and evaluation.

We value Diversity and Inclusion

The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons, Black/African Nova Scotians, members of racially visible communities, persons with disabilities, persons of a minority sexual orientation, gender identity and/or expression, and women. Applicants from these communities wishing to self-identify may do so by completing the online questionnaire within the application.

All NSCC positions are advertised every Tuesday and Thursday. To learn more about us and our hiring process, please follow this link.

As a condition of employment, Professional Support employees at NSCC must complete a two-year (part-time) adult education program delivered by NSCC. This adult education program is a significant investment on the part of NSCC in the learning and development of new employees. To achieve regular status; all probationary, full or part-time Professional Support employees of the College must successfully complete the program within their probationary period. Term full-time Professional Support employees whose term appointment is twelve or more months are also required to participate in this program.

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR Generalist, at [email protected]. Our Employee Workplace Accommodation Policy can be found here.