Nova Scotia Community College

Reporting to the Manager of Student Services with a functional accountability to a provincial Office of the Registrar lead. You will be responsible for the management of student records, ensuring accuracy and confidentiality, as well as timely and appropriate distribution of student information. You will collaborate with the Manager of Student Services and Student Services team members, Academic Chairs and faculty, Associate College Registrar, and the Campus Principal on enrollment management issues and provide insight and analysis into enrollment trends.

Specific duties and accountabilities will include:

• Apply expert records management processes in the maintenance of student records.
• Maintain accuracy and confidentiality of student records.
• Maintain consistency in recordkeeping in accordance with College policies and procedures.
• As a PeopleSoft Power User, regularly review transcripts, enrolments, as well as any campus data entry that impacts enrolment.
• Prepare written and electronic communications to staff and students regarding a variety of College policies and procedures.

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is an undergraduate degree. A degree focused in Education, Adult Education or Business Administration would be considered an asset.

• You have a minimum of three years (full-time equivalent) of recent and related occupational experience. Your occupational experience focuses on data, records management and relationship building within an educational/academic environment with an emphasis on excellent customer service.

• Occupational experience working within a database and confidential record keeping would be considered an asset.

• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, e-mail and Enterprise Resource Planning systems such as PeopleSoft.

• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology to create an exceptional student experience.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity, diversity, inclusion, accessibility, and anti-racism.

• You possess excellent interpersonal skills that enable you to interact with a diversity of people and support resolution of issues.

• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction.

• Your superb team working skills enable you to contribute positively to a team environment.

• You have specific technical occupational knowledge and skill in Student Information Systems/Enterprise Resource Planning Systems.

• You are known for your problem solving and critical thinking skills.

• You are a strong communicator both written and oral.

• You possess excellent coordination skills specifically related to managing large volumes of work.

• You have proven records and information management skills and abilities specifically related to the management of large student records populations or equivalent experience.

All NSCC positions are advertised every Tuesday and Thursday. To learn more about us and our hiring process, please follow this link.

As a condition of employment, Professional Support employees at NSCC must complete a two-year (part-time) adult education program delivered by NSCC. This adult education program is a significant investment on the part of NSCC in the learning and development of new employees. To achieve regular status; all probationary, full or part-time Professional Support employees of the College must successfully complete the program within their probationary period. Term full-time Professional Support employees whose term appointment is twelve or more months are also required to participate in this program.

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR Generalist, at [email protected]. Our Employee Workplace Accommodation Policy can be found here.