Nova Scotia Community College

What you will be doing…

The Campus Library Technician reports within the Libraries and Learning Commons department of Student Affairs. This position reports directly to the Manager, Student Services at the campus level with a central functional report to the Manager, Libraries and Learning Commons and day to day guidance from the Campus Librarian.

The Campus Library Technician plays a key role in the delivery of library services, including, but not limited to, access services, reference services, user education, promotions, events, technology support, as well as services or special collections unique to their campus. This includes affiliated learning centres and institutes where applicable. This position also supports the delivery of Learning Commons services, programs, initiatives, and activities. This role supports NSCC students, employees, and alumni as well as external library borrowers within library consortia and the broader community

What we are looking for…

You are a collaborative, team player who takes personal accountability to deliver on what is expected in your role and you strive for excellence every day. You understand our position as role models to our students and as such, you demonstrate the utmost professionalism, integrity and respect for all persons in everything you do. You are committed to life-long learning, occupational currency and a belief in NSCC's mission. You bring a learning-centred perspective to everything you do. You think broadly, celebrate diversity of thought, and respect the uniqueness of individuals. You flourish in a dynamic, changing and sometimes ambiguous environment by keeping informed and connected within your role and the College. Is this you?

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a diploma in Library and Information Technology.
• You have a minimum of one year (full time equivalent) of recent and related occupational experience in a library environment.
• You possess strong demonstrated experience with library applications, including library services platforms (ideally Novanet and Alma LSP) and discovery services (ideally Primo); online databases; internet resources; LibApps (e.g., LibGuides).
• Experience in an academic library is considered an asset.
• Experience with Novanet systems is considered an asset.
• You have strong demonstrated computer literacy skills including the Microsoft Office Suite, MS Teams and email.
• Copyright and open educational resources (OER) experience is considered an asset.
• Experience with assistive technology e.g., alternate format texts (AFTs), text-to-speech software, accessibility features in desktop and web applications and equipment is considered an asset.
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work
• Experience supporting/providing service to adult students and prospective students would be considered an asset.

Relevant Skills and Knowledge

• You demonstrate a commitment to diversity and inclusion
• You possess excellent interpersonal skills and are able to interact at all levels of an organization
• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction
• Your superb team working skills enable you to contribute positively to a team environment
• You have specific technical occupational knowledge and skill in library applications including integrated library systems, discovery layers, subject guides and a variety of online databases and internet resources.
• You are known for your problem solving and critical thinking skills
• You are a strong communicator
• You possess excellent coordination skills specifically related to coordinating services, logistics and events.
• You have proven records and information management skills and abilities.
• Ability to assist learners in troubleshooting technology issues.
• Ability to multitask and prioritize in a fast-paced environment; effective time management skills.
• Demonstrate attention to detail.
• Strong communication, organizational, and facilitation skills.
• Exceptional interpersonal skills; positive client service focus.
• Demonstrated professionalism and understanding of confidentiality.
• Ability to work independently and as part of a team.
• Adaptable and flexible; embrace continuous learning of emerging trends and technology.
• You demonstrate a strong commitment to excellence.
• You are dedicated to life-long learning to maintain currency in professional practice, emerging trends and technology.
• You demonstrate an ability to work in a demanding, fast-paced environment.

We value Diversity and Inclusion

The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons, Black/African Nova Scotians, members of racially visible communities, persons with disabilities, persons of a minority sexual orientation, gender identity and/or expression, and women. Applicants from these communities wishing to self-identify may do so by completing the online questionnaire within the application.

All NSCC positions are advertised every Tuesday and Thursday. To learn more about us and our hiring process, please follow this link.

You will change lives. You will join committed individuals as we work to build Nova Scotia's economy and improve quality of life through education and innovation. As an NSCC employee, you will be part of that change.
You will find a place to grow personally and professionally with opportunities for professional development and collaborative projects.
You will do meaningful and challenging work in a publicly accountable and respectful working and learning environment that is diverse, safe and inclusive. You will have the freedom to enable innovation, improvement and excellence.
You will celebrate the uniqueness of individuals. NSCC campuses are located on the traditional territory of the Mi'kmaq People. Nova Scotia Community College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons, members of racially visible communities, persons with disabilities, persons of a minority sexual orientation, gender identity and/or expression, and women. Applicants from these communities wishing to self-identify may do so by completing an online questionnaire with your application.

NSCC offers a competitive compensation and comprehensive benefits package. As a learning-centred organization, we provide opportunities for every NSCC employee to be a life-long learner. Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact David Meister, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.