Discover

The Opportunity

Dartmouth, NS
Administrative
Experienced
Full-time - Permanent

Administrative Assistant 2 (OA11) 

Education 

Ivany Campus
Dartmouth, Nova Scotia

Department of Student Services 
Continuing Full-time Position: Commencing approximately January 5, 2022
Application deadline is 11:59PM, December 9, 2021
Competition No. 2021-387
Salary range: $40,141.76 to $44,913.21 annually
 

For the 2021-22 Academic Year, based on public health guidelines, NSCC plans to return to more in-person learning, supports and services. You may be required to work on campus, remotely or a combination of both as the Academic Year begins and progresses. This will be clarified further upon hire.

NSCC firmly believes a vaccinated population is a vital part of keeping us, our friends, families and communities protected from COVID-19 and the developing, fast-moving variants. With this in mind, please be aware that NSCC requires all employees and students working and learning on an NSCC campus be fully vaccinated against COVID-19. Employees and students who cannot or choose not to be vaccinated for medical, religious or other reasons will need to be tested and have a negative test result within 72 hours of being on campus, and follow Campus safety protocols.

What you'll do

Responsibilities

Working in a team environment and reporting to the Manager of Student Services, you will provide a full range of administrative support services, with an emphasis on providing superior customer service to students, staff and the public.

As part of the administrative team in Student Services, you are responsible for supporting the Assistant Registrars at Ivany Campus in managing student records. This involves using enterprise systems and tools to enroll students in programs and courses; process dropped courses; inputting grades, transfer credits, milestones and maintain current and historical student files. It requires a detailed knowledge of institutional records, policies and procedures as well as a solid understanding of records management. You will also respond to walk-in requests, phone calls, and electronic inquiries (e.g., email, live chat, instant messaging, online forms) related to programming and services at the College. You will provide support to special events such as Convocation, Open House, Get Started; prepare a variety of letters efficiently and accurately; and print transcripts. You also will work collaboratively with campus and provincial teams reflecting NSCCs Student Affairs integrated service delivery model. Other duties will include (but are not limited to); providing basic administrative support such as filing, booking rooms, meetings, and general office support as needed.
 

What you'll need

Qualifications

You are a collaborative, team player who takes personal accountability to deliver on what is expected in your role and you strive for excellence every day. You understand your position as a role model to each of our students and as such, you demonstrate the utmost professionalism, integrity and respect for all persons in everything you do. You are committed to life-long learning, occupational currency and a belief in NSCC's mission. You bring a learning-centered perspective to everything you do. You think broadly, celebrate diversity of thought, and respect the uniqueness of individuals. You flourish in a dynamic, changing and sometimes ambiguous environment by keeping informed and connected within your role and the College. Is this you?

Qualifications and Occupational Experience:

  • The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Office Administration combined with a minimum of two years' recent and related experience in a fast-paced office environment. Or you have the recognized equivalency of a high school diploma with significant (10+) years of administrative experience. 
  • Occupational experience that includes a front-line customer service role in a post-secondary institution would be considered an asset.
  • You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, E-mail, Excel, Microsoft Teams (or other video conference and instant messaging applications) and PeopleSoft (or other enterprise information systems). 
  • You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work. 

  • Experience supporting/providing service to students and prospective students would be considered an asset.

Relevant Skills and Knowledge:

  • You demonstrate a commitment to diversity and inclusion
  • You possess excellent interpersonal and communication skills and are able to interact effectively with a diversity of people
  • You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction
  • Your superb team working skills enable you to contribute positively to a team environment
  • You are known for your problem solving and critical thinking skills

  • You are a strong communicator both written and oral

  • You possess excellent coordination skills specifically related to working in a fast-paced, deadline-driven environment

  • You have proven records and information management skills and abilities

  • You demonstrate a strong commitment to excellence especially regarding official communication, correspondence and information management in terms of accuracy and timeliness

  • You are dedicated to life-long learning and demonstrate professional curiosity in self-driven learning activities

Look for yourself

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A little bit about us

Nova Scotia Community College

NSCC is committed to building Nova Scotia's economy and quality of life through education and innovation, transforming Nova Scotia one learner at a time. NSCC offers more than 140 career-oriented programs throughout the province at our 14 campuses, including our online eCampus. Programs are offered through five academic schools – Access, Education and Language; Business and Creative Industries; Health and Human Services, Technology and Environment; Trades and Transportation – and reflect the labour market needs and opportunities in Nova Scotia. NSCC's primary goal: student success. An annual survey of College graduates shows that 82% are employed one year after graduation, most in their field of study, with 94% of those employed living and working in Nova Scotia.


NSCC makes things happen. We're growing the economy of Nova Scotia, we're producing highly skilled workers, and we're building communities. How are we doing it? By providing the most career-oriented education available in Nova Scotia today; by maintaining close links to industry; and by inviting exceptionally talented people to join NSCC's team of 2,000. 


Consider being a part of excellence in learning and having the chance to help build Nova Scotia's future while building your own. 
All NSCC positions are advertised every Tuesday and Thursday. To learn more about our hiring process, please follow this link

Are you interested?

Work With Us

You will change lives. You will join committed individuals as we work to build Nova Scotia's economy and improve quality of life through education and innovation. As an NSCC employee, you will be part of that change.
You will find a place to grow personally and professionally with opportunities for professional development and collaborative projects.
You will do meaningful and challenging work in a publicly accountable and respectful working and learning environment that is diverse, safe and inclusive. You will have the freedom to enable innovation, improvement and excellence.
You will celebrate the uniqueness of individuals. NSCC campuses are located on the traditional territory of the Mi'kmaq People. Nova Scotia Community College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons, members of racially visible communities, persons with disabilities, and women. Applicants from these communities wishing to self-identify may do so by completing an online questionnaire with your application.

NSCC offers a competitive compensation and comprehensive benefits package. As a learning-centred organization, we provide opportunities for every NSCC employee to be a life-long learner. Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR Generalist, at [email protected] Our Employee Workplace Accommodation Policy can be found here: https://www.nscc.ca/about_nscc/policies_procedures/index.asp.

To apply for College jobs, click on the Apply Now button. First time users will be asked to set up an account with a username and password. There are three parts to your NSCC application: 

  1. Your Profile. You can import your resume or your LinkedIn profile to help populate your profile (click Import Options, top right) or you can complete the profile manually. One thing to note if you are using a resume or LinkedIn; they may not import synchronously with the profile and you may still need to make some manual adjustments.
  2. Your Cover Letter and Resume. Towards the bottom of the Application tab, you will see a place to attach or write your cover letter. You will also see a place to attach your resume. Although these two sections say they are optional; they are not optional and are required for a complete NSCC application. 
  3. Questions. Next to the Application tab, you will see a Questions tab. We will need you to complete these questions in order to submit your application. 

Unfortunately, we cannot accept late or paper applications.