Nova Scotia Community College

As a member of the Student Services team, under the direction of the Manager, Student Services, you will assist with the provision of Learning Support Services, primarily Testing Services and Educational Technology Services. You will work with the Manager of Student Services to create schedules for testing services and casual proctors and oversee Test Centre operations. This includes administering and invigilating testing, communicating with our testing partners, ensuring adherence to all required testing protocols for various types of tests, and troubleshooting hardware/software issues. You will also be a part of a provincial team under the functional guidance of the Director, Libraries and Learning Commons. You will collaborate with your Student Services team members to introduce and support the use of educational and assistive technology, create a supportive learning environment in testing, library, and learning areas, collect and record service-delivery data, provide customer service, and support campus-wide social media, events, activities, and initiatives. As this is a 60% position the exact working hours can be discussed, but typically may be all morning, or all afternoons, or specific days of the week. There will be an evening shift.

You are a collaborative, team player who takes personal accountability to deliver on what is expected in your role and you strive for excellence every day. You understand your position as a role model to each of our students and as such, you demonstrate the utmost professionalism, integrity and respect for all persons in everything you do. You are committed to life-long learning, occupational currency and a belief in NSCC's mission. You bring a learning-centered perspective to everything you do. You think broadly, celebrate diversity of thought, and respect the uniqueness of individuals. You flourish in a dynamic, changing and sometimes ambiguous environment by keeping informed and connected within your role and the College. Is this you?

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary diploma in an area related to Adult Education, Educational Technology, Administrative and Business Services or Social Services.
• You have a minimum of two years (full time equivalent) of recent and related occupational experience.
• Occupational experience that includes working in an adult educational environment would be considered an asset.
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, E-maill, Office 365 and Assistive Technology. Experience with PeopleSoft, Brightspace and EnCampus, and Pearson Vue would be an asset.
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work
• Experience supporting/providing service to all students including students with disabilities would be considered an asset

Relevant Skills and Knowledge:

• You demonstrate a commitment to diversity and inclusion.
• You possess excellent interpersonal skills and are able to interact at all levels of an organization.
• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction.
• Your superb team working skills enable you to contribute positively to a team environment.
• You have specific technical occupational knowledge and skill in educational and assistive technology programs.
• You are known for your problem solving and critical thinking skills.
• You are a strong communicator.
• You possess excellent coordination skills specifically related to testing scheduling and delivery, that includes a variety of types of tests and a variety of stakeholders.
• You have proven records and information management skills and abilities related to service delivery data.
• You demonstrate a strong commitment to excellence.
• You are dedicated to life-long learning

• You have proven ability to work in a fast-paced environment that requires accuracy and attention to detail.

We value Diversity and Inclusion

The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons, Black/African Nova Scotians, members of racially visible communities, persons with disabilities, persons of a minority sexual orientation, gender identity and/or expression, and women. Applicants from these communities wishing to self-identify may do so by completing the online questionnaire within the application.

All NSCC positions are advertised every Tuesday and Thursday. To learn more about us and our hiring process, please follow this link.

You will change lives. You will join committed individuals as we work to build Nova Scotia's economy and improve quality of life through education and innovation. As an NSCC employee, you will be part of that change.
You will find a place to grow personally and professionally with opportunities for professional development and collaborative projects.
You will do meaningful and challenging work in a publicly accountable and respectful working and learning environment that is diverse, safe and inclusive. You will have the freedom to enable innovation, improvement and excellence.
You will celebrate the uniqueness of individuals. NSCC campuses are located on the traditional territory of the Mi'kmaq People. Nova Scotia Community College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons, members of racially visible communities, persons with disabilities, and women. Applicants from these communities wishing to self-identify may do so by completing an online questionnaire with your application.

NSCC offers a competitive compensation and comprehensive benefits package. As a learning-centred organization, we provide opportunities for every NSCC employee to be a life-long learner. Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact David Meister, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here: https://www.nscc.ca/about_nscc/policies_procedures/index.asp.

To apply for College jobs, click on the Apply Now button. First time users will be asked to set up an account with a username and password. There are three parts to your NSCC application:

1. Your Profile. You can import your resume or your LinkedIn profile to help populate your profile (click Import Options, top right) or you can complete the profile manually. One thing to note if you are using a resume or LinkedIn; they may not import synchronously with the profile and you may still need to make some manual adjustments.
2. Your Cover Letter and Resume. Towards the bottom of the Application tab, you will see a place to attach or write your cover letter. You will also see a place to attach your resume. Although these two sections say they are optional; they are not optional and are required for a complete NSCC application.
3. Questions. Next to the Application tab, you will see a Questions tab. We will need you to complete these questions in order to submit your application.

Unfortunately, we cannot accept late or paper applications.