The Opportunity

Dartmouth, NS
Education and Training
Full-time - Permanent

Student Services Counsellor Personal and Career (PS5)


Akerley Campus

Dartmouth, Nova Scotia

Department of Student Services
Continuing Full Time Position: Commencing approximately September 27, 2021
Application deadline is 11:59PM, September 16, 2021

Competition No. 2021-270

The salary scale for Professional Support 5 is based on twelve steps that range from $65,385.03 - $91,407.16. New Professional Support may receive up to a maximum of seven steps for relevant occupational experience which is $78,494.40 annually

This is a designated position open to members of African Nova Scotian and African Canadian communities only.

For the 2021-22 Academic Year, based on public health guidelines, NSCC plans to return to more in-person learning, supports and services. You may be required to work on campus, remotely or a combination of both as the Academic Year begins and progresses. This will be clarified further upon hire.

NSCC firmly believes a vaccinated population is a vital part of keeping us, our friends, families and communities protected from COVID-19 and the developing, fast-moving variants. With this in mind, please be aware that NSCC requires all employees and students working and learning on an NSCC campus be fully vaccinated against COVID-19. Employees and students who cannot or choose not to be vaccinated for medical, religious or other reasons will be required to be tested for COVID-19 twice per week and wear masks on campus.

What you'll do


What you'll be doing…

As an integral part of Student Services, you will be part of a team that provides the first line of contact and service-delivery for all students at the Akerley Campus who are experiencing personal, social or academic difficulties. Focusing primarily on personal counselling, you will serve as a source of information relating to wellness, mental health, career development, and physical well-being. You will also be responsible for providing counselling services to the general student population across all NSCC campuses using online platforms, while adhering to Africentric principles and approaches to provide culturally responsive counselling when working with African Nova Scotian/Black students. You will also refer students to other services and resources within the College or in the community, as required.

You will create resources and deliver and/or coordinate group sessions and workshops on a wide range of wellness and personal management topics, to aid students in adjusting to college life and becoming successful learners. In addition to providing brief, solution-focused counselling to students, you will provide leadership and support regarding critical incidents involving the entire campus community. As part of the Student Services team, you will participate in, or at times lead, the organization of campus events, activities, or committees that contribute to the distinctive student experience, such as Orientation, Wellness Week, and Convocation. This position reports to the Manager, Student Services under the functional guidance of the Manager of Counselling and Wellness.

What you'll need


You are a collaborative, team player who takes personal accountability to deliver on what is expected in your role and you strive for excellence every day. You understand your position as a role model to each of our students and as such, you demonstrate the utmost professionalism, integrity and respect for all persons in everything you do. You are committed to life-long learning, occupational currency and a belief in NSCC's mission. You bring a learning-centered perspective to everything you do. You think broadly, celebrate diversity of thought, and respect the uniqueness of individuals. You flourish in a dynamic, changing and sometimes ambiguous environment by keeping informed and connected within your role and the College. Is this you?

Qualifications and Occupational Experience:

  • Master's degree in a counselling discipline (Masters in Clinical Social Work, Psychology (Registered, Masters), Masters in Counseling.
  • Registered with, or undergoing candidacy process with the respective regulatory body, Nova Scotia College of Counselling Therapists (NSCCT), Nova Scotia College of Social Workers (NSCSW); Nova Scotia Board of Examiners in Psychology(NSBEP)).
  • You have a minimum of five (5) years post-counselling credential occupational experience counselling adults in a variety of areas such as academic, career and personal counselling, and working with post-secondary and/or secondary students. Note that your five (5) years of occupational experience must be after you received your Masters degree.
  • Recent graduates with a Masters of Education in Counselling or a Masters in Social Work degree program with a focus on Africentricity will be considered.
  • Occupational experience: counselling adults from diverse populations; counselling within a post-secondary institution; or supervising counselling practicums, would be considered assets.
  • You are familiar with and comfortable using computer applications such as the Microsoft Office Suite including Outlook. Experience with PeopleSoft, would be considered an asset.
  • You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology to create an exceptional student experience.
  • Experience with group facilitation through delivery of workshops or other support groups, would be considered an asset.

Relevant Skills and Knowledge:

  • You demonstrate a commitment to diversity and inclusion.
  • You possess excellent interpersonal skills that enable you to interact with a diversity of people and support resolution of issues.
  • You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.
  • Your superb team working skills enable you to contribute positively to a team environment
  • You have specific technical occupational knowledge and skill in: building strong collaborative relationships with stakeholders; providing services consistent with a brief, "solutions-focused" counselling model and facilitating group learning processes; handling crises that may arise in our students' lives or on campus; and, applying adult learning principles to student success interventions.
  • You have a proven ability to handle multiple priorities in a fast-paced environment and work in a team environment both in-person and online.
  • You are known for your problem solving and critical thinking skills.
  • You are a strong communicator.
  • You have proven records and information management skills and abilities and are comfortable using technology to record case notes
  • You are dedicated to life-long learning and look to improve your skills and knowledge in the area of counselling.

A little bit about us

Nova Scotia Community College

NSCC is committed to building Nova Scotia's economy and quality of life through education and innovation, transforming Nova Scotia one learner at a time. NSCC offers more than 140 career-oriented programs throughout the province at our 14 campuses, including our online eCampus. Programs are offered through five academic schools – Access, Education and Language; Business and Creative Industries; Health and Human Services, Technology and Environment; Trades and Transportation – and reflect the labour market needs and opportunities in Nova Scotia. NSCC's primary goal: student success. An annual survey of College graduates shows that 82% are employed one year after graduation, most in their field of study, with 94% of those employed living and working in Nova Scotia.

NSCC makes things happen. We're growing the economy of Nova Scotia, we're producing highly skilled workers, and we're building communities. How are we doing it? By providing the most career-oriented education available in Nova Scotia today; by maintaining close links to industry; and by inviting exceptionally talented people to join NSCC's team of 2,000. 

Consider being a part of excellence in learning and having the chance to help build Nova Scotia's future while building your own. 
All NSCC positions are advertised every Tuesday and Thursday. To learn more about our hiring process, please follow this link

Are you interested?

Work With Us

You will change lives. You will join committed individuals as we work to build Nova Scotia's economy and improve quality of life through education and innovation. As an NSCC employee, you will be part of that change.
You will find a place to grow personally and professionally with opportunities for professional development and collaborative projects.
You will do meaningful and challenging work in a publicly accountable and respectful working and learning environment that is diverse, safe and inclusive. You will have the freedom to enable innovation, improvement and excellence.
You will celebrate the uniqueness of individuals. NSCC campuses are located on the traditional territory of the Mi'kmaq People. Nova Scotia Community College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons, members of racially visible communities, persons with disabilities, and women. Applicants from these communities wishing to self-identify may do so by completing an online questionnaire with your application.

As a condition of employment, Professional Support employees at NSCC must complete a two-year (part-time) adult education program delivered by NSCC. This adult education program is a significant investment on the part of NSCC in the learning and development of new employees. To achieve regular status; all probationary, full or part-time Professional Support employees of the College must successfully complete the program within their probationary period. Term full-time Professional Support employees whose term appointment is twelve or more months are also required to participate in this program.

NSCC offers a competitive compensation and comprehensive benefits package. As a learning-centred organization, we provide opportunities for every NSCC employee to be a life-long learner. Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Nikki Berrigan, HR Generalist at Our Employee Workplace Accommodation Policy can be found here:

To apply for College jobs, click on the Apply Now button. First time users will be asked to set up an account with a username and password. There are three parts to your NSCC application: 

  1. Your Profile. You can import your resume or your LinkedIn profile to help populate your profile (click Import Options, top right) or you can complete the profile manually. One thing to note if you are using a resume or LinkedIn; they may not import synchronously with the profile and you may still need to make some manual adjustments.
  2. Your Cover Letter and Resume. Towards the bottom of the Application tab, you will see a place to attach or write your cover letter. You will also see a place to attach your resume. Although these two sections say they are optional; they are not optional and are required for a complete NSCC application. 
  3. Questions. Next to the Application tab, you will see a Questions tab. We will need you to complete these questions in order to submit your application. 

Unfortunately, we cannot accept late or paper applications.