University of New Brunswick

Closing Date: June 21st, 2024 at 4:00 PM

Student Affairs & Services
The primary purpose of Student Affairs & Services (SAS) is to support students in achieving their academic, personal, and life goals. In keeping with this, SAS develops and delivers a wide range of programs and services that enhance and contribute to the student experience and the learning environment. Individually and collectively, SAS Divisions contribute directly to the University's goal of transformative educational experiences, innovative programs, and commitment to experiential learning.

WHAT WE OFFER

Full-time | Continuing | Fredericton | On-Campus

Standard Work Hours: Mon - Fri | 7:00 am - 4:00 pm | 40 hours per week

Salary: $25.29 per hour

YOUR FOCUS

Reporting to the Residence Facilities Manager, the Residence Operations Coordinator is responsible for the day-to-day administration and supervision of Residence cleaning staff throughout the calendar year. The Residence Operations Coordinator will also complete custodial duties when the need arises.

• Oversee full-time, part-time, and student residence cleaning staff. Assign duties, prepare work schedules, manage staffing issues, prioritize cleaning projects, troubleshoot issues and evaluate staff. Manage and authorize student staff overtime and leave requests.
• Train all cleaning staff following residence standards.
• Oversee the transition from academic year to summer operations.
• Recommend the provision of occasional contract cleaning, as required.
• Manage schedules to ensure the department maximizes the housekeeping budget available for staffing expenses and supplies.
• Coordinate housekeeping crews to ensure the number of rooms required and the associated areas are ready to receive guests on schedule.
• Keep abreast of all conference business in the departmental conference management software.
• Maintain room status inventory and check upcoming events in the departmental conference management software.
• Collaborate with the Conference Services team to ensure spaces are readily available.
• Manage the pickup and drop off of linens by commercial laundry services and the distribution of clean linens throughout the residence system.
• Conduct pre-conference season space planning due to renovations, repairs, or other work. Maintain an inventory of cleaning equipment, supplies, and hotel linens to maximize housekeeping budget.
• Request supplier quotes and prepare purchase requisitions for supplies and equipment.
• Conduct regular inspections of rooms, washrooms, corridors and other common areas to ensure building cleanliness meets standards set by UNB.
• Ensure proper maintenance of all housekeeping equipment and make arrangements for repairs and/or replacement of used and damaged equipment.
• Prepare and maintain digital records and reports related to various aspects of the job.
• Cleaning duties, as may be required, to maintain cleanliness. This includes Spring/Summer deep cleaning of buildings and overseeing stripping and waxing of floors.
• Other duties as required.

WHAT YOU BRING

• High School Diploma.
• Minimum 5 years practical experience related to custodial work and at least three years of supervisory experience.

Additional Strengths

• Ability to deal pleasantly and effectively with a wide range of individuals.
• Knowledge of the operation and care of cleaning equipment and the ability to demonstrate proper use and handling of equipment to cleaning staff.
• Experience managing a team of staff through motivation, coaching, and development.
• Committed to working as a team with all Residence members to achieve departmental goals in a positive, productive, and supportive manner.
• Demonstrated sound organizational, coordinating and strategic planning skills, particularly as these relate to the transition of University residence from Fall/Winter academic use to commercial business in the Spring/Summer months.
• Ability to anticipate customer needs, multitask, and change direction quickly based on ever-changing conference calendar.
• Basic proficiency with MS Office.
• Ability to function within a budget.