Discover
The Opportunity
Ambassatours Gray Line is one of Canada's premier sightseeing tour companies. Based in Halifax, Nova Scotia, the company has operated land and water tours for over 30 years in Nova Scotia, New Brunswick, Prince Edward Island and for over 40 years in Niagara Falls, Ontario. As an elite Gray Line provider, Ambassatours creates and delivers memorable, world caliber traveler experiences in its many destinations.
Ambassatours Gray Line is looking for Captains and Mates to operate our tour vessels in Halifax Harbour. These vessels include the Silva (150 passengers), the Harbour Queen I (200 passengers), and the Kawartha Spirit (200 passengers). Our operation runs from May through October. We have an irregular schedule including operating days, evenings, and weekends 7 days a week. Ambassatours provides a positive and inclusive work culture that is dedicated to promoting job satisfaction and growth. As a team we create a vibrant environment for all our guests and employees. Come join us and contribute to making a difference in people's daily lives and showcase what our crew, vessels and city have to offer.
What you'll do
Responsibilities
Reporting to the Lead Captain the incumbent will be responsible for:
- Operating Transport Canada Inspected Passenger Vessels in a manner that ensures the Safety and Security of the Crew, Enjoyment of the Passengers, and Respect for the Environment.
- Operating the vessel with due regard for the Ambassatours Safety Management System (SMS), proper Standards of Watch Standing and Wheelhouse Resources Management, and in accordance with the practice of good seamanship.
- Directly supervising Crew Members in all areas of Marine Transportation Safety and Training.
- Routinely inspecting all areas of the vessel for unsafe conditions.
- Routinely conducting Emergency Drills in accordance with Transport Canada regulations to always ensure a routinely efficient and safe operation of the vessel and the proper use of equipment during any possible onboard emergency.
- Maintaining Vessel Operations and Maintenance Logs, Personnel Reports, and all other Ship's Business records.
- Ensuring that a clean workplace i.e., restrooms, trash, common areas, gangways, and the wheelhouse is maintained throughout the day, at beginning and at ending of shifts.
- Performing other duties as assigned.
Competencies
- To perform the job successfully, an individual should demonstrate the following skill sets to perform the essential functions of this position.
- Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
- Demonstrated ability- safely operate Transport Canada inspected commercial vessels.
- Communication - speaks clearly and professionally.
- Customer service-the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments.
- Physical demands - the individual occasionally may have the ability to move or lift up to 50lbs.
- Quality control-the individual demonstrates accuracy and thoroughness, monitors their own work to ensure quality and applies feedback to improve performance.
- Dependability-the individual reports to work on time, follow instructions, responds to management direction and solicits feedback to improve performance.
- Safety and Security-the individual observes safety and security procedures and uses equipment and materials properly.
What you'll need
Qualifications
- Master Limited 60 Gross Tonnage or more
- Chief Mate, 60 Gross Tonnage or more
- Current Marine Medical
- SVMO considered an asset
- Previous commercial passenger vessel experience considered an asset
We're looking for
Core Skills
A little bit about us
Ambassatours Gray Line Ltd.
For over three decades, Ambassatours Gray Line has stood as a leader of excellence in sightseeing in Canada's East Coast, offering award winning land and water tours across Nova Scotia, New Brunswick, and Prince Edward Island. Our heart beats in Halifax, Nova Scotia, where our journey began and continues to flourish.
As a distinguished Gray Line affiliate, we're not just about tours; we're about creating extraordinary experiences. Our mission is to enrich lives through exceptional journeys that leave lasting impressions. From our celebrated Harbour Hopper Tours and Boat Cruises in Halifax, to the serene beauty of Peggy's Cove and the Annapolis Valley, each experience is crafted to offer a unique perspective of Eastern Canada's charm and rich history.
Our purpose is clear: To Create and Deliver Exceptional Experiences to Enrich the Lives of our Team, Customers, and Communities. This purpose echoes in every tour we conduct, every story we share, and every smile we bring to our guests' faces.
Please join us in exploring the natural wonders and vibrant sea and landscapes of Eastern Canada, and discover why at Ambassatours Gray Line, we do more than just tours - we create memories that we hope will last a lifetime.
Ambassatours Gray Line is proudly Rainbow Registered: Canada's national accreditation for 2SLGBTQI+ inclusive, welcoming and safer spaces for all. Learn more about this program at rainbowregistered.ca
Ambassatours Gray Line is proud to be an Age-Friendly Institute's Certified Age Friendly Employer (CAFE). This program is the nation's only certification program that identifies organizations committed to being the best places to work for employees aged 50+.
Our Purpose
To Create Exceptional Experiences to Enrich the Lives of our Team, Customers and Communities.
Our Core Values
We Do the Right Thing - Always
Our team acts with integrity and honesty and focuses on putting ourselves in the shoes of others. Our commitment to safety for our team and guests is uncompromising.
We Step Up and Own It
We empower each other to take ownership of our actions. We are accountable for ourselves, our colleagues, our clients, and our company.
We Communicate Clearly and Honestly
We're honest, transparent, and committed to doing what's best for our guests and our company. We collaborate openly in pursuit of the truth.
We Work as a Team
We are committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team members and enrich their lives.
We Find a Better Way
We actively seek continuous improvement by challenging the status quo with open minds, focus, and creativity.
We Exceed Expectations
We pursue excellence with pride, commitment, and reliability. We consistently deliver high quality work, both internally and externally.
Ambassatours Gray Line is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of employment equity for all applicants and employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Ambassatours are based on business needs, job requirements and individual qualifications, regardless of age, race, colour, religion, creed, sex, sexual orientation, gender identity, gender expression, physical or mental disability, or any other of the protected characteristics as per the Human Rights act of Nova Scotia. Ambassatours will not tolerate discrimination or harassment based on any of these characteristics.
Are you interested?
Work With Us
- Employee wears company branded apparel- provided by the company.
- Captains- Starting at hourly $37.80
Mates- Starting at hourly $33.60
Gratuities
Season end bonus of 12.5% for 2023 tour season commitment
Assistance with Marine qualifications advancement
Overtime available during peak season (July and August)
Flexible schedule- days, evenings, and nights 7 days a week