Discover

The Opportunity

Moncton, NB
Customer Service
Entry Level
Full-time

We are searching for Customer Care Representatives who would like to be part of a team that cares about our customers. We will offer you a challenging career with opportunities for personal growth and development. If you are willing to work a variety of shifts in a professional support center environment (operating 7 days a week), our Customer Care team would like to hear from you…

What you'll need

Qualifications

Why you're the perfect fit…

  • You have 1-2 years of experience in a contact center providing technical support.
  • You have excellent keyboarding skills.
  • You have outstanding communication skills and strong interpersonal skills.
  • You are a Team Player who values the importance of teamwork in a contact center environment.
  • You possess tact when dealing with sensitive situations and ensuring confidentiality
  • You have the ability to multi-task, problem-solve, prioritize and competently handle a variety of activities with a high degree of accuracy in a fast-paced, customer-driven environment.
  • You are strong in both written and verbal communications in both official languages (required)

We're looking for

Core Skills

Customer Service Dependable Team Player Strong communication skills Bilingual (English/French) Technical Troubleshooting

A little bit about us

Atlantic Lottery

Our players have been having fun and "dreaming big" since 1976 when Atlantic Lottery started offering lottery games on behalf of the governments of Nova Scotia, New Brunswick, Newfoundland and Labrador and Prince Edward Island. The game options have grown and changed over the years and so has our workforce! Today's Atlantic Lottery has more than 600 employees, who are the heart and soul of our business. We offer everything from dare-to-dream draw games to online bingo; breakopen tickets to sports wagering; and games in social settings and on the internet. With games come winners - big and small wins every day - but the best thing about lottery games is that when you choose to play with us, everyone benefits. 100% of our profits go back into our communities. That feels good! #ProudToBeAL

We are proud, gritty, community-minded, and punch above our weight. Being Atlantic Canadian means that we work hard and we know how to have fun. It also means that we genuinely care for each other as co-workers, neighbours, and friends.

Your best life is waiting in Atlantic Canada. At Atlantic Lottery, we have many roles that allow you to work from any of our four Atlantic provinces. Explore living East:

Are you interested?

Work With Us

Atlantic Lottery delivers a career in a fun and high-performing environment that offers a competitive salary, relevant training, development opportunities and flexible benefits.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.